Terms and Conditions

TERMS & CONDITIONS

Welcome to MALICHA
These "Terms and Conditions" apply to the use of the website, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.
This website is owned and operated by Malicha Team. For the purposes of this website, "we", "us" and "our" all refer to Malicha
This page sets out the legal terms and conditions under which MALICHAprovides an online finding and booking platform for Professionals/stylist and Customers. By applying to participate in the services provided herein, you indicate that you accept these Conditions and that you agree to abide and to be wholly bound by them.
Please understand that if you refuse to accept these Conditions, you will not be able make use of any services available on our website.
The website reserves the right, to change, modify, add, or remove any part of the Terms and Conditions at any time. Changes will be effective when posted on the website with no other notice provided.
Please check these Terms and Conditions regularly for updates.
Your continued use of the website following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.
You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to seek clarification before continued use.
By accessing or using these services or by clicking “accept” or “agree” to these Terms, you warrant the following:
1. That you have read, understand, and agree to be bound by these Terms; and
2. That you are of legal age and not prohibited by law from accessing or using these services
If you wish to accept these Terms and use these services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you have the full power and authority to do so.
These Terms and Conditions fully govern the use of this website. Any reference to these Terms shall include and mean a reference to all such incorporated policies, guidelines, programs, schedules and processes. In the event of a conflict between these Terms and any other terms posted on the Website, these Terms and Conditions of Use shall prevail.
1. About us
1.1 We operate the Malicha website. We are malicha team, a company yet to be registered with CAC.
1.2 Should you wish to contact us about these terms and conditions please do so via our website contact us page.
2. Services
2.1 Malicha provides a platform that connects stylist with Customersseeking their services and they are both regulated by these Terms.
2.2 This platform serves only as a medium to facilitate the provision of hair services between stylists and Customers who contract with each other for the provision of services independent of Malicha. Customers are solely responsible for selecting a Hair stylist of their choice, the services to be provided and the location at which these services will be executed.
2.3 Any decision by a customer r to receive hair services by a Stylist, and vice versa, is a decision made in such user’s sole discretion and at their own risk.
2.4 Every User understands and acknowledges the following:
  • Malicha does not conduct background checks on Hair stylist and/or customers; and
  • any provision of services in a private location significantly increases the risks involved for both the Customer and/or the Hair stylist.
  • Each Hair stylist must decide whether a Customer’s needs is best suited to their services and should exercise caution at all times to protect the safety of personnel and/or property.
NEITHER MALICHA NOR ITS AFFILIATES, SUBSIDIARIES, LICENSORS, ETC., SHALL BE LIABLE OR RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE WEBSITE AND YOU HEREBY INDEMNIFY MALICHA AND ITS’ AFFILIATES, SUBSIDIARIES, LICENSORS, ETC., FROM ANY LIABILITY ARISING HEREFROM. MALICHA AND ITS’ AFFILIATES, SUBSIDIARIES, LICENSORS, ETC., SHALL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE WEBSITE.
2.5 MALICHA does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any service provided by a Hair stylist nor do we have control over the integrity, responsibility or any of the actions or omissions whatsoever of any Hair stylist or Customer
2.6 MALICHA makes no representations or warranties whatsoever with respect to services offered or provided by Hair stylist or services requested by Customers hrough the use of the website, whether online or offline, or about the accreditation, registration or licensing of any Hair stylist.
2.7 You understand and agree that MALICHA does not screen its users, inquire into the background of its users or attempt to verify information provided by a user. We do not verify or confirm that a user of our website is who they claim to be or is accurately representing themselves and do not verify or confirm any representations with respect to services offered. We do not assume any responsibility for the accuracy or reliability of any information provided by users.
2.8 In connection with certain services for which reservations are made available on the website, if approved by MALICHA, may require you to provide your credit/debit card details or other payment information if you chooses to pay with mobile, and Hair stylist may charge fees for reservations, including cancellations and missed appointments, BUT only in accordance with any policy posted on your MALICHA page at the time of the Customer’s booking.
2.9 While MALICHAtakes reasonable efforts to ensure safe transmission of your information to third parties who assess and process payments, MALICHA shall not be responsible for any fees or charges assessed by third parties or for any errors in the processing of payments by third parties, including any errors that result from third-party negligence, improper transmission of payment information, a Consumer’s mistaken submission of payment information or submission of erroneous payment information.
2.10 As a Beauty Hair stylist, you agree and warrant that you will honor the reservations made by Customers through our website, or that you will communicate with Customers in advance to resolve any scheduling conflicts to all users’ satisfaction.
MALICHA cannot guarantee availability of any service to any C ustomer
3. Rights and Obligations
3.1 As a Customer, you have a right to cancel an appointment but it must be within the time frame stipulated by the Hair stylist you have chosen (without giving any reason). However, any cancellation after the stipulated time given by a ir stylist may attract liabilities according to the policy of the Hair stylist.
3.2 A “no-show” occurs when an appointment is made and either the Hair stylist or the Customer fail to show up without previously informing the other party. A situation like this could attract financial liabilities and possible termination from the MALICHA website should a user get up to three (3) complaints from different users.
3.3 As a user, you have the obligation to ensure the safety of your person, personnel and/or property at all times.
3.4 As a Hair stylist, you are under a strict duty to provide truthful and honest information when required. Any rights, which accrue, to your advantage, under circumstances where you provided wrong information, are deemed waived by virtue of the wrong information.
4. Accessibility of website
4.1 Our aim is to ensure accessibility to the MALICHA website at all times, however we make no representation of that nature and reserve the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
4.2 Occasionally, we may restrict access to some parts of our site, or the entire site, to users who have registered with us.
4.3 If you are provided with a username, identification code, password or any other piece of information as part of our security measures, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Conditions. If you know or suspect that anyone other than you knows your security details, you must promptly notify us info@getmalichacom
4.4 When using our site, be sure to comply with our terms and conditions as set out herein.
4.5 Our website and our services are intended for use by people resident in any part of Nigeria, we would soon expand to the entire Africa.
5. Data protection and privacy policy
Any personal information collected in relation to the use of this website will be held and used in accordance with our Privacy Policy, which is available on our website. By using our site, you consent to such usage and you warrant that all data provided by you is accurate and complete.