Privacy Policy

last edited: 24 th June, 2017.
This privacy policy explains how MALICHA collects, uses and discloses personal information that you provide when you use this website.
Malicha is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Please use this Privacy Policy to help you decide whether and how you wish to use our site and our products and services. Please take a moment to read it carefully.
Third parties, such as companies where you make reservations through our site, other companies that you pay through our site, and social networks that you use in connection with our site, may also collect, use, and share information about you. This Policy does not cover such third parties or their services.
For information about third-party privacy practices, please consult with them directly.
What Information Do We Collect?
When you visit our site, we collect the following information to, among other things, improve the quality of our service and to personalize your experience with us. For example, we may collect your name, email address, Telephone number, payment information, survey responses, current and prior appointments details, passwords, names, location data, search information, etc.
For certain services on our site, credit or debit card account information may be required, as further described in the section called “Payment Card Information” below. We may also collect information from other sources, such as third-party websites, applications, and services, through which you connect with our site.
What we do with the information we collect?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our services.
  • Make and change your appointments made through our site.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided. (If you prefer not to receive any marketing communications from us, you can opt out at any time.)
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, mail. We may use the information to customize the website according to your interests.
You can unsubscribe from our regular emails at any time by clicking on the Unsubscribe link in the footer of the email you have received. Alternatively, you may email us at info@g etmalicha .com. Please allow 48 hours for your email address to be removed from our system.
  • We may pass your name, address and other details on to a third party when you make appointments.
  • Payments that you make through the website will be processed by our payment agents. You must only submit to us information, which is accurate, and not misleading and you must keep it up to date and inform us of changes.
  • You undertake to treat the personal access details confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
  • We may further anonymise data about users of the website generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the website or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties. However, that anonymized data will not be capable of identifying you personally.
  • For safety reasons, we may use the data to notify users of any perceived harm or threat to their person emanating from other parties including other users.
  • Respond to your comments and questions and provide customer service
  • Authenticate your credit or debit card account information
You may request details of personal information, which we hold about you. A small fee will be payable. If you would like a copy of the information held on you, please write to info@getmalicha.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our company or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies
“Cookies” are small data files that may have unique identifiers and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. We may automatically collect information using cookies and similar technology. Among other things, cookies help us improve our service and your experience. We use cookies to see which areas and features of our site are popular and to count visits to our site. We may access information contained in cookies placed on your device by a Third-Party platform.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
However, doing this may prevent you from taking full advantage of the website.
How Do We Share Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Information Shared with Third-Party Companies
When you make an appointment through our site, your information is provided to us and to the third-party company with whom you have chosen to make the appointment with. In order to facilitate your appointment, your information is provided to that company, just as it would if you made an appointment by contacting that company directly. We may also share with that company additional information, such as information about your history or special preferences as indicated by you.
We may also share reports or feedback from you to those third-party companies. If you provide comments about a third-party company through our site, these comments may be shared with that company. We will not link your comments with other information that can identify you, but a third-party company may be able to identify you from your comments, particularly if you give your name in the comments or provide contact information, such as an email address.
Information you choose to share with a third-party company when you make an appointment and/or make payments through our site is not regulated by this privacy policy. Please contact the company directly if you want to learn about its’ privacy policies.
We do not share your personal information with third parties other than what has been described in this document.
Payment Card Information
To use certain services on our site, such as to make appointments and/or pay for services with certain third-party companies, or other products or services, we may require credit or debit card account information. By submitting your credit or debit card account information through our site, you expressly consent to the sharing of your information with the third-party company with which you have made an appointment and third-party payment processors, and other third-party service providers, and you further agree to the following terms:
  • When you use a credit or debit card to secure a reservation through our site, we provide your credit or debit card account information (including card number and expiration date, but excluding the CVV number) to our third-party payment service providers and the applicable company with which you have made the appointment.
  • When you initially provide your credit or debit card account information through our site in order to use our payment services, we provide your credit or debit card account information to our third-party payment service providers. These third parties may store your credit or debit card account information so that you can use our payment services through on our site in the future. However, your CVV number will not be stored and must be re-entered for each order.
Our contracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential.
Us and Social Media
Our site may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our site may also allow you to connect with us on, share on, and use several social media platforms.
Please be careful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share. We have no control over the privacy or security of information you choose to make public or share with others.
Security Measures
We however cannot guarantee that every transmission of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Malicha or our third-party service providers.
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. Please do not share your username, password, or other security information with anyone. If we receive instructions using your username and password, we will assume that you have authorized the transaction.
Contact Us
You can contact MALICHA at info@gletmalicha.com .
Future Policy Change
This privacy policy may be updated or changed from time to time. It is your responsibility to review this policy occasionally. Your continued use of our site after an update will be considered an acceptance of the updated terms. If you do not agree to the terms of this Policy or any updated version, it remains your responsibility to te
6. Intellectual property
6.1 Parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the website, information content on the website and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by our licensors or us.
Any unauthorised use of the material and content of this website is strictly prohibited. All such rights are reserved.
6.2 This domain name www.getmalicha.com is a trademark owned by our Company.
7. Information available on website
7.1 You accept that the information available on this website is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information, it should not be relied upon without proper investigation and confirmation, and it does not in any way constitute either a representation or a warranty or a guarantee.
7.2 Representations expressed on this website by users are those of the user and are not made by us. Comments, submissions or opinions expressed on this website by users or other third-party are those of the individual posting such content and may not reflect our opinions.
7.3 You must make all appropriate investigations before engaging with a Hair stylist or Customer.
7.4 Any of the material on our website may be out of date at any given time, and we are under no obligation to verify or update such material.
8. Our liability
8.1 The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
(a) All conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.
(b) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the services, our website or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
8.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
8.3 Subject to clauses 8.1, 8.2 and 8.4, the Company’s aggregate liability in respect of claims based on events arising out of or in connection with the website services, these Conditions or any collateral contract, whether in contract or tort (including negligence) or otherwise, shall in no circumstances exceed the total charges paid by you for Membership Fees in the calendar year in which the claim arises.
8.4 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
9. Uploading material to our website
9.1 Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the acceptable use policy set out in clauses 9 to 11.
You accept that any such uploads will comply with those policies, and you indemnify us for any breach of that warranty.
9.2 Any material you upload to our website will be considered non-proprietary and we have the right to use, copy, distribute, remove and disclose to third parties any such material in accordance with these Conditions and our privacy policy. We also have the right to disclose your identity to any third party who is claiming that any material uploaded by you to our website constitutes a violation of their intellectual property or other rights.
9.3 We will not be responsible, or liable to any third party, for the content or accuracy of any materials uploaded by any user of our website.
9.4 Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in Nigeria and in any country from which they are posted.
9.5 Contributions must not:
(a) Contain any material, which is defamatory of any person;
(b) Contain any material, which is obscene, offensive, hateful or inflammatory;
(c) Promote sexually explicit material;
(d) Promote violence.
(e) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
(f) Infringe any copyright, database right or trademark of any other person;
(g) Be likely to deceive any person;
(h) Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
(i) Promote any illegal activity;
(j) Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
(k) Be likely to harass, upset, embarrass, alarm or annoy any other person;
(l) Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
(m) Give the impression that they emanate from us, if this is not the case; or
(n) Advocate, promote or assist any unlawful act such as copyright infringement, computer misuse, etc.
(o) Contain any direct contact details including email addresses, phone numbers, web addresses, Facebook pages or similar details unless it is expressly stated that they are allowed.
9.6 We have the right to remove any material or uploads you make on our website if, in our opinion, such material does not comply with our acceptable use policy set out in clauses 10 to 12 or as we believe in our sole discretion is prudent or necessary to minimise or eliminate our potential liability.
9.7 You shall be responsible for the accuracy and completeness of your contributions and for ensuring that that they are current and up to date.
9.8 We have no obligation to you, and undertake no responsibility to review your contributions, including user-generated content, to determine whether they may result in any liability to any third party.
9.9 You shall indemnify us against all damages, losses and expenses arising as a result of any action or claim that any material posted, or linked to, our site by you constitutes a breach of our acceptable use policy set out in clauses 10 to 12.
10. Prohibited use of the website
10.1 You may use our website only for lawful purposes. You may not use our website:
(a) In any way that breaches any applicable local, national or international law or regulation;
(b) In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(c) For the purpose of harming or attempting to harm minors in any way;
(d) To send, knowingly receive, upload, download, use or re-use any material, which does not comply with our acceptable use policy as set out in clauses 10 to 12;
(e) To transmit or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
(f) To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
10.2 You also agree not to access without authority, interfere with, damage or disrupt:
(a) Any part of our website;
(b) Any equipment or network on which our website is stored;
(c) Any software used in the provision of our website; or
(d) Any equipment or network or software owned or used by any third party.
11. Interactive services
11.1 We may from time to time provide interactive services on our site, including, without limitation, chat rooms and bulletin boards (Interactive Services). Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
11.2 We will do our best to assess any possible risks for users from third parties when they use any Interactive Service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks.
However, we are under no obligation to oversee, monitor or moderate any Interactive Service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.
12. Suspension and termination
12.1 We will determine, in our discretion, whether there has been a breach of these Conditions through your use of our website. When a breach of these Conditions has occurred, we may take such action, as we deem appropriate.
12.2 Failure to comply with these Conditions may result in our taking all or any of the following actions:
(a) Immediate, temporary or permanent withdrawal of your membership and the right to use the website;
(b) Immediate, temporary or permanent removal of any posting or material uploaded by a user of the site;
(c) Issuance of a warning to a user who is in breach;
(d) Legal proceedings for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
(e) Further legal action against the user; or
(f) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
12.3 We exclude liability for actions taken in response to breaches of these Conditions. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.
12.4 The contract between us for the supply of the Services will continue until you cancel subscription or until one of us terminates the contract pursuant to clause 13.2, 13.6 or 13.7. You are responsible for cancelling your subscription with us when you no longer require our services. You can do this on our site from your Personal or Business Profile Page.
12.5 You may terminate the contract between us for the supply of the Services with immediate effect by giving us written notice if:
(a) We break these Conditions in any material way and we do not correct or fix the situation within 14 days of you asking us to in writing by contacting us at info@glamafric.com
(b) We go into liquidation or a receiver or an administrator is appointed over our assets;
(c) We change these Conditions under clause 21 to your material disadvantage;
(d) A Force Majeure Event (see clause 17.1) arises and continues for longer than one calendar month.
12.6 We may cancel the contract between us for the supply of the Services at any time with immediate effect by giving notice at our sole discretion.
13. Links and Third Party websites
13.1 We may include links to third party websites at any time. However, the existence of a link to another website should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise.
13.2 In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.
13.3 Our site must not be framed on any other site and creating a link to this website is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.
13.4 If you wish to make any use of material on our site other than that set out above, please address your request to us via our website contact page.
13.5 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
14. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
15. Notices
All notices given by you to us must be sent to info@getmalicha.com. We may give notice to you at either the e-mail or text message or in any of the ways specified in clause 14 above. Notice will be deemed received and properly served immediately when posted on our website, 24 working hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
16. Transfer of rights and obligations
16.1 These Conditions are binding on you and us and on our respective successors and assignees.
16.2 You may not transfer, assign, charge or otherwise dispose of any of your rights or obligations arising under these Conditions without our prior written consent.
16.3 We may transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these Conditions at any time.
17. Force Majeure
17.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Conditions that is caused by events outside our reasonable control ( Force Majeure Event).
17.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of the government.
18. Waiver
18.1 If we fail at any time to insist upon strict performance of any of your obligations under these Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default.
18.2 No waiver by us of any of these Conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 15 above.
19. Severability
If any of these Terms and Conditions is determined by any competent court or tribunal to be invalid, unlawful or unenforceable to any extent, such terms and conditions will to that extent be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.
20. Entire agreement
20.1 These Conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to their subject matter.
20.2 We each acknowledge that neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these Conditions or the documents referred to in them.
20.3 Each of us agrees that our only liabilities in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.
20.4 Nothing in this clause limits or excludes any liability for fraud.
21. Our right to vary these conditions
21.1 We have the right to revise and amend these Conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
21.2 You will be subject to the latest Conditions in force at the time that you become a Member or which are in force at the time you login to our website, unless notice of any change to these Conditions is required to be made by law.
22. Applicable Law and Jurisdiction
These Terms and Conditions shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.
23. Your concerns
If you have any concerns about material which appears on our website, please contact us on our website contact page at www.glamafric.com/contactus
24. Payment
Payment options include Debit / Credit Cards through our website . In selected markets, there will also be an offline payment option where customers are able to make payments directly into our banks or to local agents. Further instructions would be communicated through our websites.